# Avatar SDK3.0 Troubleshooting - Common Errors/Issues

My avatar is turning into an eldritch being! Help!

# Importing issues

#### <sup>My character is HUGE but doesn't look huge in Blender!</sup>

<sup>- Make sure you've checked that, when exporting from Unity, you've scaled down your avatar and set the scale to FBX All:</sup>

<sup>[![oXVTQDycha.png](https://vrclibrary.com/wiki/uploads/images/gallery/2022-02/scaled-1680-/oxvtqdycha.png)](https://vrclibrary.com/wiki/uploads/images/gallery/2022-02/oxvtqdycha.png)</sup>

<sup>From there, you can check the approximate scale in Unity by adding a 1.5-unit tall cube (which is about ~5'8").</sup>

<sup>[![PmhjJBkaRe.png](https://vrclibrary.com/wiki/uploads/images/gallery/2022-02/scaled-1680-/pmhjjbkare.png)](https://vrclibrary.com/wiki/uploads/images/gallery/2022-02/pmhjjbkare.png)</sup>

<sup>Alternatively, there's this excellent tool for Unity FBX exporting: [MACHIN3tools](https://machin3.gumroad.com/l/MACHIN3tools).</sup>

# Shapekey-related

#### <span style="font-weight:400;">My custom shapekeys (body shape, lipsync, etc) won't save properly / display ingame!</span>

- <span style="font-weight:400;">If importing custom animations from Blender, make sure that they don't have junk keyframes assigned for shapekeys in the Animation panel.</span>
- Make sure the body mesh selected for the visemes/blink is properly dragged-and-dropped from the hierarchy.

[![N732xT6xrC.png](https://vrclibrary.com/wiki/uploads/images/gallery/2022-02/scaled-1680-/n732xt6xrc.png)](https://vrclibrary.com/wiki/uploads/images/gallery/2022-02/n732xt6xrc.png)

- When exporting from Blender, make sure that the geometry tab of the export settings looks like this, with Apply Modifier unchecked:

[![image-1645297182488.png](https://vrclibrary.com/wiki/uploads/images/gallery/2022-02/scaled-1680-/image-1645297182488.png)](https://vrclibrary.com/wiki/uploads/images/gallery/2022-02/image-1645297182488.png)

- In the Animator panel for the gesture controller, if applicable, make sure that the weight is set to 1 and that the override is properly set (or in some cases not set):

[![image-1645297261854.png](https://vrclibrary.com/wiki/uploads/images/gallery/2022-02/scaled-1680-/image-1645297261854.png)](https://vrclibrary.com/wiki/uploads/images/gallery/2022-02/image-1645297261854.png)

#### <span style="font-weight:400;">My lipsync isn't working / the mouth is frozen open!</span>

- Check the section above and make sure 'Apply Modifiers' is unchecked in the FBX export settings in Blender.
- <span style="font-weight:400;">Make sure all animations (idles like tail swishing or arms to the sides) exclude blendshapes. You can delete keyframes easy enough.</span>
- <span style="font-weight:400;">Make sure when you set your body mesh that you are dragging from the hierarchy and NOT the assets section!</span>
- <span style="font-weight:400;">The body should be labeled Body (case-sensitive).</span>

- <span style="font-weight:400;">Idle anims (tail wagging) need Loop Anim (not pose!) and Write defaults enabled.</span>

[![image-1645297572438.png](https://vrclibrary.com/wiki/uploads/images/gallery/2022-02/scaled-1680-/image-1645297572438.png)](https://vrclibrary.com/wiki/uploads/images/gallery/2022-02/image-1645297572438.png)

- <span style="font-weight:400;">If you imported animations from Blender, duplicate them (after setting up avatar) and remove the shapekey frames. </span>
- <span style="font-weight:400;">If your character's mouth is open in T-Pose, make sure the 'sil' viseme is at 100 in the Body mesh settings.</span>

<span style="font-weight:400;">[![image-1645297686192.png](https://vrclibrary.com/wiki/uploads/images/gallery/2022-02/scaled-1680-/image-1645297686192.png)](https://vrclibrary.com/wiki/uploads/images/gallery/2022-02/image-1645297686192.png)</span>

[![image-1645297761843.png](https://vrclibrary.com/wiki/uploads/images/gallery/2022-02/scaled-1680-/image-1645297761843.png)](https://vrclibrary.com/wiki/uploads/images/gallery/2022-02/image-1645297761843.png)

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